About Us

Company Aim

At BuyBrandTools.com our aim is to supply the best quality brand tools directly to professional users at the lowest prices. We strive for complete customer satisfaction and welcome feedback from our customers to help us to continually improve our service. We refuse to sell inferior tools, manufactured with little regard for quality and durability.

We specialise in supplying tools for the tiling, scaffolding and surveying sectors. However, our strong position in the tool market allows us to supply tools and equipment to many more sectors and we aim to continue to expand and diversify.

Customer Service

	1-2 Days UK Delivery* - *Working days. On most items, as indicated
	Dedicated Sales Support - Experienced sales advisors, based in our Sheffield offices. NO automated systems!
	No Hassle Returns - Full refund within 30 days, for any reason! (Providing goods returned un-used)
	Satisfied Customers - Read our latest customer reviews on Trustpilot!

Company History

2002
	Worldwide Reality Solutions (WRS) Ltd was formed by the directors of another successful tool company, each with over 20 years experience in the UK tool industry. The company subsequently changed its name to BuyBrandTools Ltd in 2017.
2004
	The original version of the BuyBrandTools website was launched, offering a small selection of scaffolding tools and Leica Disto laser distance meters.
2006
	BuyBrandTools.com was completely re-developed, re-branded and re-launched. The product range was expanded greatly, including the addition of Rubi tiling tools.
2007
	The BuyBrandTools eBay store was launched and it opened up a whole new audience for our products.
2008
	The company continued to grow, with new members of staff being employed to help deal with the increasing marketing and admin workload.
2009
	The BuyBrandTools tiling tools catalogue was launched to an enthusiastic response from tilers. All copies of the catalogue had been claimed within just a few weeks of it being printed.
2010
	Version 4 of the BuyBrandTools website was completed, with an increased focus on graphical navigation and collapsing menus to help enhance the user experience.
2011
	Major changes were made to BuyBrandTools' order processing system. This enabled us to deal with orders and enquiries in a more efficient manner. BuyBrandTools also partnered with Trustpilot - a leading independent customer review service.
2012
	Social media channels were added to BuyBrandTools - allowing customers to easily "like" us, "follow" us and connect with us on Facebook and Twitter.
2014
	Version 5 of the BuyBrandTools website was launched, with a focus on improving the user experience for users of mobile devices.
2015
	The internal company system was upgraded to SAP Business One. This allows more customer orders to be processed, more efficiently.
2017
	The next generation of Rubi manual tile cutters launches on our website: TS-MAX, TZ, TR-MAGNET & SPEED-MAGNET. With even greater power and state-of-the-art features.
2018
	Buy Brand Tools partners with ProWarm - a market-leading supplier of electric underfloor heating. This marks one of the biggest new product ranges added to the website for several years.
2022
	Buy Brand Tools gets a speed boost! We completed work in the back-end of the website that cuts page load times by up to 50% and gives our customers a much faster experience, especially on mobiles!

Quality Standards

BuyBrandTools is proud to work to a number of quality standards to help ensure the satisfaction of both customers and employees.

Standards of customer care

BuyBrandTools works in line with (although not currently accredited by) the ISO 9001 quality standard to help ensure the effective management of the business and of customer requirements.

We comply with and are accredited by the Payment Card Industry Data Security Standards (PCI DSS) - a set of comprehensive requirements to help ensure that customer card details are kept safe and secure.

We also enforce a strict privacy policy whereby we will NOT pass customer information on to any third parties apart from when necessary for delivery purposes.

Standards of employee care

BuyBrandTools manages employees in line with (although not currently accredited by) the Investors in People standard - the UK's leading people management business improvement standard.

We have recruited a number of students through the Sheffield Hallam University undergraduate placement scheme and are committed to supporting and developing the skills of those students.

Further Information

• Contact Us
• Delivery Information - UK
• Delivery Information - Europe
• Delivery Information - Rest of the World
• Sign Up To Our Newsletter
• Facebook Page - BuyBrandTools
• Privacy & Cookie Policy
• Returns Policy
• Terms & Conditions
• Customer Reviews
• Discount Codes