Welcome to BuyBrandTools.com - suppliers of quality brand tools for professionals
Contact Details
BuyBrandTools.com 4a Abbey Crescent Sheffield S7 2QX United Kingdom
Please note that this is an office address only and no products are kept here. To arrange returns or to collect products from our warehouse please contact us (details below).
At BuyBrandTools.com our aim is to supply the best quality brand tools directly to professional users at the lowest prices. We strive for complete customer satisfaction and welcome feedback from our customers to help us to continually improve our service. We refuse to sell inferior tools, manufactured with little regard for quality and durability.
We specialise in supplying tools for the tiling, scaffolding and surveying sectors. However, our strong position in the tool market allows us to supply tools and equipment to many more sectors and we aim to continue to expand and diversify.
Customer Service
Order Securely Online
Compliant with PCI DSS security standards
1-2 Days UK Delivery*
* Working days. On most items, as indicated
Dedicated Sales Support
Experienced sales advisors, based in our Sheffield offices. NO automated systems!
No Hassle Returns
Full refund within 14 days, for any reason! (Providing goods returned un-used)
Worldwide Reality Solutions (WRS) Ltd was formed by the managing directors of another successful tool company, each director with over 20 years experience in the UK tool industry. WRS Ltd is our official company name - BuyBrandTools is our trading name.
2004
The original version of the BuyBrandTools website was launched, offering a small selection of scaffolding tools and Leica Disto laser distance meters.
2006
BuyBrandTools.com was completely re-developed, re-branded and re-launched. The product range was expanded greatly, including the addition of Rubi tiling tools.
2007
The BuyBrandTools eBay store was launched. It offered many of the same tools as BuyBrandTools.com, at the same low prices, but opened up a whole new audience for our products.
2008
The company continued to grow, with new members of staff being employed to help deal with the increasing marketing and admin workload. The product range was developed further to include Protimeter moisture measuring instruments and Magic American cleaning products.
2009
The official BuyBrandTools tiling tools catalogue was launched to an enthusiastic response from tilers. All copies of the catalogue had been claimed within just a few weeks of it being printed. Customers were now able to leave product reviews on the website.
2010
Version 4 of the BuyBrandTools website was completed, with an increased focus on graphical navigation and collapsing menus to help enhance the user experience.
2011
Major changes were made behind the scenes to BuyBrandTools' order processing system. This enables us to deal with orders and enquiries in an even more efficient & timely manner. BuyBrandTools also partnered this year with Trustpilot - a leading independent customer review service.
Quality Standards
BuyBrandTools is proud to work to a number of quality standards to help ensure the satisfaction of both customers and employees.
Standards of customer care
BuyBrandTools works in line with (although not currently accredited by) the ISO 9001 quality standard to help ensure the effective management of the business and of customer requirements.
We comply with and are accredited by the Payment Card Industry Data Security Standards (PCI DSS) - a set of comprehensive requirements to help ensure that customer card details are kept safe and secure.
We also enforce a strict privacy policy whereby we will NOT pass customer information on to any third parties apart from when necessary for delivery purposes.
Standards of employee care
BuyBrandTools manages employees in line with (although not currently accredited by) the Investors in People standard - the UK's leading people management business improvement standard.
We have recruited a number of students through the Sheffield Hallam University undergraduate placement scheme and are committed to supporting and developing the skills of those students.
